Privacy Policy
Published: 06.11.2023
Last updated: 06.11.2023
Version 1.0
Inženirske storitve, Gregor Strniša s.p. (hereinafter referred to as the provider) handles personal data in accordance with the Personal Data Protection Act, the General Data Protection Regulation (GDPR), and internal regulations governing the processing of personal data, procedures, and measures for securing such data, as well as responsibility and oversight in their processing. With this statement, the provider establishes the policy for collecting, using, and protecting personal data of the users of the provider’s services.
Definition of terms
Personal data – any information relating to an individual, regardless of the form in which it is expressed.
Individual – a specific or identifiable natural person to whom the personal data relates.
Contractual processor – a natural or legal person who processes personal data on behalf of and for the account of the personal data controller.
User of personal data – a natural or legal person or other public or private sector entity to whom personal data is provided or disclosed.
Personal data controller – a natural or legal person or other public or private sector entity that alone or jointly with others determines the purposes and means of processing personal data or a person designated by law that also determines the purposes and means of processing.
Personal consent of an individual – is a voluntary declaration of the individual’s will that their personal data may be processed for a specific purpose, given based on the information that the controller must provide under this law; personal consent of the individual can be written, oral, or another appropriate form of consent.
Anonymization – is a change in the form of personal data so that it can no longer be linked to an individual or can only be linked with disproportionately large efforts, costs, or time.
What data do we collect?
When ordering certain types of services, we may ask for the following personal data, which may include but are not limited to:
– Name and surname
– Address (Street, house number, city, and country)
– Email address
– Phone number
– IP Address
How do we use your data?
We use personal data for the purposes of providing services and complying with applicable legislation that we, as a company registered in the RS, must adhere to. We may use your personal data for marketing and notification purposes, but only if you have clearly and unambiguously agreed to this in advance.
For what purposes can we use personal data
We can use personal data for the following purposes:
– Providing and maintaining our services
– Performing our services
– Issuing offers/proforma invoices/invoices
– Providing user support
– Detecting, preventing, and resolving technical issues
– Monitoring the use of services
– Protecting the provider’s intellectual property
Consent for the collection of personal data
The user consents to the processing of personal data necessary for the operation of services upon ordering or upon other clear consent.
The user allows the provider to:
– establish, collect, manage, use, process, and store the user’s personal data in personal data collections
– carry out direct marketing activities with prior consent
– declare that they are aware that they can request the provider to stop using personal data for direct marketing purposes at any time
All three points are also reasonably applied in dealings with legal entities.
Data storage
The provider will retain your personal data only for the time necessary and determined in accordance with the privacy policy. We store and use personal data only for purposes and to the extent necessary to meet our legal obligations (e.g., when we need to retain your personal data for compliance with applicable legislation), resolve disputes, and enforce our legal terms and conditions.
The provider will also retain usage data for internal analysis. Usage data is generally retained for a shorter period, except when such data is used to enhance security or improve the performance of our services, or when we are legally obligated to retain such data for longer periods.
Data transfer
Your data, including personal data, may be transferred to and stored on computers located outside your country, province, or region where different legal systems and applicable laws may apply than those in your country.
Your consent to this privacy policy, followed by the submission of such data, represents your consent to such data transfer.
The provider will take all necessary measures to ensure that your data is treated securely and in accordance with this privacy policy, without transferring personal data to a third party or another country unless appropriate controls are in place, including the protection of all personal data and other personal information.
Measures for the protection of personal data
The provider is committed to protecting the personal data of individuals as well as the data of legal entities received through its website, application, or service. To prevent unauthorized access to or disclosure of this data, maintain its accuracy and integrity, and ensure its proper processing, the provider uses appropriate technical and organizational procedures to secure personal data, as regulated by the provider’s policy and in accordance with the Personal Data Protection Act.
Right to rectification of personal data
The user whose personal data we process and store has the right to rectify personal data.
To request rectification, send us an email at info@mixy.si with the subject “Rectification of personal data.”
Right to be forgotten of personal data.
To delete personal data that we process as a provider, please send an email to info@mixy.si with the subject “Deletion of personal data”.
In some cases, we retain data for limited periods if necessary for legitimate business or legal purposes.
We retain such data for purposes of:
– Security, fraud prevention, and abuse
– Financial records
– Ensuring compliance with legal or regulatory requirements
If you have trouble logging into the user system or do not wish to do so, you can send an email to info@mixy.si with the subject “deletion of personal data”.
Right to data portability
Every user whose personal data is processed by the provider has the right to transfer their personal data to another provider.
If you wish to transfer your personal data, please send a message to info@mixy.si. Within 72 hours, you will receive a complete copy of the personal data we hold, allowing you to transfer your data to another provider.
Tracking and cookies
The provider uses cookies on its websites, applications, and services that are essential for the operation of the websites, applications, and other services. The provider collects visitor analysis through cookies, which does not contain personal data. The visit data is anonymized so that it cannot be linked to a specific person or personal data. Cookies are transferred to the user’s device only when explicit consent has been given, except in cases where cookies are essential for the operation of the website.
Usage data
We may also collect data on how you access the service and data on its usage (Usage Data). Usage Data may include information about your IP address, browser type, browser version, information about the pages of our services you visit, the time and date of your visit, the duration of your visit, unique device identifiers, and other diagnostic information.
Visitor analysis
We may use third-party solutions for analyzing website, application, and service visits.
Google Analitika:
It is a web application for analyzing visits, visitors to websites, applications, or other services of the provider. It allows insight into visitor behavior, the number of page movements, visit duration, data about the visitor’s hardware and software, language, and geolocation. The data does not contain personal information and is stored in an anonymized form. The application is owned by Google LLC.
For more information on Google LLC’s data protection, visit: https://policies.google.com/privacy?hl=en
Google Webmaster:
It is a web application for tracking clicks and goals from the Google browser, owned by Google LLC. It allows us to analyze clicks from the mentioned browser and troubleshoot issues that may arise during the optimization of our services, websites, or applications.
For more information on Google LLC’s data protection, visit: https://policies.google.com/privacy?hl=en
Matomo
It is a web application for analyzing visits of visitors to the provider’s websites, applications, or other services. It allows insight into visitor behavior, the number of page movements, visit duration, data about the visitor’s hardware and software, language, and geolocation. The data does not contain personal information and is stored in an anonymized form.
Targeting ads
Ponudnik uporablja storitve ponovnega trženja (remarketing) za oglaševanje svojih storitev na spletnih straneh tretjih oseb po tem, ko ste obiskali naše spletne strani. Ponudnik skupaj s tretjimi osebami uporablja piškotke za obveščanje, optimizacijo in prikazovanje oglasov, na podlagi vaših preteklih obiskov naših strani.
Google AdWords
The provider uses remarketing services to advertise its services on third-party websites after you have visited our websites. The provider, together with third parties, uses cookies to inform, optimize, and display ads based on your past visits to our sites.
The Google AdWords remarketing service is provided by Google LLC.
To opt out of Google Analytics for display advertising or customize Google Display Network ads, visit the settings page: [Google Ads Settings](http://www.google.com/settings/ads).
Google recommends installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout) for your web browser. The add-on allows users to prevent their data from being collected and used by Google Analytics.
For more information on Google LLC’s privacy practices, visit: [Google Privacy Policy](https://policies.google.com/privacy?hl=en).
Abuse prevention
The provider may request proof of personal data (personal document) to prevent abuse. All personal data required to verify an individual’s identity for the purpose of ordering services will be removed within 48 hours after the order is placed.
Children’s privacy
Our services do not address anyone under the age of 18 (children).
The provider does not knowingly collect any personal data from individuals under the age of 18. If you are a parent or guardian and are aware that your child has provided us with personal data, please notify us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
Links to other websites
Our services may contain links to websites that are not operated by us. If you click on such a link, you will be directed to a third-party website. We recommend that you review the privacy policy of every website you visit.
Changes to the privacy policy
The provider may update the privacy policy. The client will be notified of any changes, and we will also post all changes on this page.
The client will be informed via email or on the customer portal before these changes take effect, and the new date will be appropriately marked under “date of last change” at the top of this page.
We advise you to periodically review the privacy policy on this page for any changes. All changes to the privacy policy take effect on the date they are posted on this page.
For any questions and clarifications regarding the protection of personal data in relation to this business policy, please send a message to info@mixy.si or fill out the contact form on the page.
